Crazy Coral meets the highest standards of live animal packaging. Each coral, fish and invertebrate is securely packed in a minimum of double bags with the right amount of water and air. To protect animals against mechanical damage, we use special, reinforced polystyrene boxes with a wall thickness of 6 cm. To ensure the right temperature, 72h heatpacks are used in a properly selected way. All pet shipments shipped via UPS ISC livestock Express or Express Saver. On the day your order is shipped, you will receive an e-mail or text message with a tracking number so you can make arrangements to collect your order. The delivery day can be changed at any time prior to shipment upon request, please contact customer service or your representative by phone.
Our free shipping is available in Poland and Germany for orders below the minimum amount shown in the table. The rest of the EU can enjoy our best shipping prices from Poland. Wholesalers and stores are not eligible for free shipping.
DELIVERY DAY IN THE EU
You can select the desired delivery day in the checkout process. We will try our best to deliver your order on time. We always check the weather of the city we ship to and transit points. In extremely frosty weather which will put your pets at risk, we will not ship and you will be notified of a change in delivery date.
NEXT DAY DELIVERY FORM
If you suspect that your address may not be included in UPS's next day delivery service, it is your responsibility to inform us that we have this checked. We will be happy to verify the next day delivery to your address for free. This is important as all types of warranties with us will be void if your address has 2 day delivery service or if next day delivery service is not available for your UPS address. We can help you find alternative UPS Access Points near your city. You can use one as your delivery address and pick up your coral box from there. This way you will still be able to benefit from our warranty without any problems.